What do we do?
Quite often the ills of the country are blamed on our "political leaders". But then, these leaders are nothing but products of our society. In order to rid our society of the culture of impunity and corruption we should not concentrate our efforts on political reform alone.
We will champion consumer rights and hopefully educate the Nigerian consumers on the power they possess and the providers of services the importance of delivering on their [implicit or explicit] promises.
We hope this site will help in some way to protect customers from scams and abuse of customer rights. We also hope to help reduce mediocrity of service and poor customer support evident in many organisations - private and government - in the country.
NB: this site seeks not just to criticise organisations that are failing their clients, but to praise organisations doing a good job.
We say no to mediocre services; yes to excellent customer support.